Gorumara - Jaldapara with Dooars

• AP (Room + Breakfast + Lunch + Dinner)
• Sightseeing
• Veg & Non Veg Meals
•  UpandDownSLClassTrainfare.
•  AllNon-ACAccommodation.
•  AllFood(Breakfast,Lunch,EveningTeaSnacksandDinner).
•  AllNonACTransportation.
•  AllSafaricharges.
•  Guidecharges.
•  AllMentionedSightseeing.
•  ExperienceTourManager.

• PorterCharges.
•  EntryFees.
•  Cameracharges.
•  GSTCharges.

00

• Payment Terms & Methods :
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:
• o Refunds will be processed strictly as per airline policies.
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:
• o Refunds will be processed strictly as per airline policies.
• Cancellation & Refund Policy :
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:
• o Refunds will be processed strictly as per airline policies.
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:o Refunds will be processed strictly as per airline policies.

• Payment Terms & Methods :
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:
• o Refunds will be processed strictly as per airline policies.
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:
• o Refunds will be processed strictly as per airline policies.
• Cancellation & Refund Policy :
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:
• o Refunds will be processed strictly as per airline policies.
• Booking & Payment
• * Railway berth allocation is subject to availability and governed entirely by railway
• authorities.
• * Meals during train journeys are not included in the package.
• * To confirm reservation, 30% advance per person is required.
• * The balance payment must be cleared at least 15 days prior to the journey date.
• * Booking confirmation implies acceptance of all terms and conditions of Taraknath
• Travels.
• 02. Pricing & Cost Variation
• * Any increase in railway fare, bus fare, vehicle charges, fuel cost, or government
• taxes will be borne by the passenger.
• * All package rates are subject to change without prior notice due to external
• factors.
• 03. Cancellation & Refund (General)
• * In case of cancellation by the passenger after booking, refunds will be processed
• after applicable deductions as per company rules. However, no monetary refund
• will be provided. The refundable amount will only be adjusted against another tour
• package within a period of two years. Advance payment is non-refundable, subject
• to cancellation policy.
• * No refund will be provided for unused services, missed meals, transport, or
• sightseeing.
• * In case of no-show, the full amount will be forfeited.
• 04. Company Liability
• * Passengers are responsible for their own luggage and personal belongings.
• * The company shall not be liable for any loss, damage, injury, accident, theft,
• robbery, or unforeseen incidents during the tour.
• * The company is not responsible for medical emergencies during the tour.
• 05. Health & Travel Responsibility
• * Passengers must ensure they are medically fit for travel.
• * It is advisable to carry personal medicines and basic medical kit.
• * Travel insurance is not included unless specified. Passengers are advised to arrange
• their own insurance.
• 06. Documentation
• * All passengers must carry valid government-issued ID proof (Aadhaar / Voter ID /
• Passport).
• * Original ID is mandatory wherever required (especially for air travel and hotel
• check-in).
• 07. Hotel & Accommodation Policy
• * Hotel check-in and check-out timings will be as per hotel rules.
• * Early check-in / late check-out is subject to availability and extra cost.
• * For single occupancy, full room fare will be applicable in addition to package cost.
• * In case of odd number of passengers, room sharing will be arranged or single
• supplement will apply.
• * In case of any urgent or unforeseen circumstances, the hotels mentioned in the
• final tour itinerary may be changed during the tour.
• 08. Child Policy
• * Child fare will be applicable as per age and package inclusion.
• * Extra bed/mattress will be provided only if included in the package.
• 09. Tour Operation & Changes
• * The tour itinerary may be modified due to natural calamities, political
• disturbances, transport disruptions, or operational reasons.
• * The tour manager reserves the right to alter or adjust the itinerary during the tour
• if required.
• 10. Force Majeure
• * The company shall not be liable for delay, alteration, or cancellation due to force
• majeure events such as natural disasters, strikes, political unrest, pandemics,
• government restrictions, or transport disruptions.
• 11. Cancellation by Company
• * If the tour is cancelled by the company, the full amount will be refunded within 60
• days from the scheduled journey date.
• * In case of natural calamities, a 30% cancellation charge will be applicable on the
• total tour cost.
• * If rail/air services are cancelled due to such events, 30% of the tour cost per person
• will be deducted, and the remaining amount will be adjusted for future travel
• within Two year.
• 12. Reporting & Departure
• * Passengers must report on time at departure points (station/airport/bus).
• * The company is not responsible for missed departures due to late arrival by
• passengers.
• 13. Passenger Conduct
• * Passengers are expected to maintain discipline, cooperation, and proper conduct
• during the tour.
• 14. Communication
• * All tour-related updates will be communicated via phone / WhatsApp / email.
• * Passengers are responsible for staying updated.
• 15. Tour Itinerary Compliance
• * The itinerary provided at the time of booking is tentative in nature and subject to
• change.
• * Passengers are required to strictly follow the final tour itinerary shared before the
• date of journey.
• * No claims or disputes will be entertained based on the tentative itinerary provided
• at the time of booking.
• 16. Tour Manager’s Rights & Authority
• * The Tour Manager/Company Representative will have full authority during the tour
• to ensure smooth operation and safety of all passengers.
• * All passengers are required to strictly follow the instructions and decisions of the
• Tour Manager.
• * The Tour Manager reserves the right to modify sightseeing, timings, routes, or
• services in the interest of safety, convenience, or due to unforeseen circumstances.
• * In case of any misconduct, indiscipline, or non-cooperation, the Tour Manager has
• the right to take appropriate action, including removal of the passenger from the
• tour without any refund.
• * The Tour Manager’s decision in all such matters will be final and binding on all
• passengers.
• 17. Train Booking & Schedule Adjustment
• * Train tickets are subject to availability and confirmation by railway authorities.
• * In case tickets are not confirmed in the same train as per the tentative itinerary due
• to waiting list or non-availability, the company reserves the right to arrange travel
• by an alternative train, date, or route.
• * Passengers are required to accept such changes, and no claims shall be entertained
• regarding change of train or schedule arising out of such situations.
• 18. Staff Conduct & Guest Interaction
• * All company executives, tour managers, and staff are expected to behave in a
• professional, polite, and courteous manner with all passengers.
• * In case of any concern regarding staff behavior, passengers should immediately
• report the matter to the company for resolution.
• * The company will review and take appropriate action if any misconduct is found.
• * Passengers are also expected to maintain respectful behavior towards company
• staff at all times.
• 19. Social Media Policy
• * Guests must ensure that any review, comment, or content posted on social media
• or public platforms is truthful, accurate, and not misleading.
• * Posting any false, defamatory, misleading, or malicious content against the
• company, its staff, or services will be treated as a serious violation of terms and
• may invite strict legal action under applicable laws.
• * The company reserves the absolute right to initiate civil and/or criminal
• proceedings against such individuals without prior notice.
• * Any financial loss, reputational damage, or business loss caused due to such false
• or malicious reviews shall be recoverable from the concerned guest, including legal
• expenses and compensation for damages.
• * The company also reserves the right to publicly respond, counter, or disclose
• factual details and supporting documents to defend its reputation.
• * Guests are strictly advised to report any grievance directly to the company for
• resolution before posting any negative content online.
• 20. Jurisdiction
• * All disputes shall be subject to the exclusive jurisdiction of courts located in
• Serampore only.
• CANCELLATION POLICY
• * At the time of booking:
• o AC Class: ₹1000 + 10% of package cost per person
• o SL Class: ₹700 + 10% of package cost per person
• * 120 days before journey:
• o AC: ₹1000 + 20% per person
• o SL: ₹700 + 20% per person
• * 90 days before journey:
• o AC: ₹1000 + 30% per person
• o SL: ₹700 + 30% per person
• * 60 days before journey:
• o AC: ₹1000 + 40% per person
• o SL: ₹700 + 40% per person
• * 30 days before journey:
• o AC: ₹1000 + 45% per person
• o SL: ₹700 + 45% per person
• * 15 days before journey:
• o AC: ₹1000 + 60% per person
• o SL: ₹700 + 60% per person
• * Within 10 days of journey:
• o ❌ No refund applicable
• * Flight Ticket Cancellation:o Refunds will be processed strictly as per airline policies.

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